Responsible Gaming

Gamble for entertainment

Gambling involves risk, and outcomes are determined by chance or other factors outside your control. There is no guaranteed strategy, system or pattern that can make a game win. Previous results do not influence future results, and a losing run does not mean that a win is due. Treat every wager as entertainment and only use money you can afford to lose.

Before you play, consider whether gambling fits comfortably within your budget, time and personal circumstances. Never gamble with money set aside for essentials such as rent, mortgage payments, food, bills, education or other important commitments. Do not borrow money, sell possessions or use credit to continue gambling. If you are experiencing financial pressure, gambling is unlikely to solve it and may make the situation more difficult.

Practical safer-play habits

• Decide how much money and time you can spend before starting a session.
• Set deposit, wager, loss or session limits where these tools are available to you.
• Keep gambling separate from household expenses and other financial commitments.
• Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
• Take regular breaks and do not play for longer than you planned.
• Do not chase losses by increasing your stakes or continuing after reaching your limit.
• Keep your account details private and do not allow another person to gamble through your account.
• Review your gambling from time to time and make changes if it is becoming less enjoyable or harder to control.

Recognising signs of gambling harm

Gambling harm can affect anyone, regardless of age, income or previous experience. It may develop gradually, and some people may not recognise the warning signs at first. Paying attention to changes in your behaviour, finances, relationships or wellbeing can help you act early.

You may wish to pause gambling and seek support if you notice that you are spending more time or money than planned, thinking about gambling constantly, hiding your gambling from others or feeling unable to stop. Other warning signs can include chasing losses, gambling to escape problems, missing work or social commitments, arguing with family or friends, borrowing money, selling belongings or feeling anxious, guilty, angry or low after gambling.

If gambling is affecting your finances, relationships, work, study or mental health, do not wait for the problem to become more serious. Speaking with someone you trust or contacting an independent support service can help you understand your options. You do not need to manage the situation alone, and asking for help is a responsible step.

If you are worried about someone else

A family member, friend or colleague may be experiencing gambling harm even if they do not talk about it. Approach the subject calmly and choose a private time. Focus on what you have observed and how it affects you, rather than blaming or judging the person. Encourage them to seek independent advice and remember to protect your own finances, accounts and wellbeing.

Tools to help you stay in control

Spinbara Casino may provide account and safer-gambling controls that can help you manage your play. Depending on the feature, you may be able to set limits on deposits, wagers, losses or time, receive reminders about your activity, take a temporary break or request that your account be closed. Available controls, waiting periods and conditions may vary, so review the information shown in your account and contact support through the available website options if you need help.

1. Choose a limit that reflects an amount you can comfortably afford to lose.
2. Apply the limit before you begin playing, rather than after a session has started.
3. Treat the limit as a firm boundary and do not try to work around it by creating additional accounts.
4. Use a time-out or temporary break if you feel distracted, frustrated or unable to stick to your plan.
5. Request account closure or self-exclusion if you want to stop gambling for a longer period.
6. Ask customer support about the process if you are unsure which option is right for you.

A break or self-exclusion request is intended to support your decision not to gamble. During a self-exclusion period, do not attempt to open another account or use another person's account. You should also consider blocking gambling-related advertising, removing saved payment methods and asking someone you trust to support you with practical steps.

Safer-gambling tools are not a replacement for professional advice. If you believe you have lost control, use the strongest available restriction and seek independent support as soon as possible.

Support and important information

In Australia, free and confidential help is available through gambling-support services, financial counsellors and mental health services. You can look for support in your state or territory through official government or community-service websites. Independent services can provide information, counselling, financial guidance and support for affected family members. Spinbara Casino does not provide medical, psychological or financial advice, so professional assistance should be obtained when needed.

If gambling is creating immediate danger, serious distress or a risk of harm to you or someone else, stop gambling and seek urgent assistance through appropriate emergency or crisis services in Australia. If you are experiencing thoughts of self-harm, contact emergency services or a crisis support service immediately.

Account and age requirements

You must meet all applicable age and legal requirements before using gambling services. Do not gamble if you are under the required legal age, if gambling is prohibited where you are located or if you are using an account that does not belong to you. Spinbara Casino may apply identity, age, location and account checks in accordance with its terms and applicable requirements.

Responsible gambling is a shared responsibility. We encourage players to understand the risks, use the available controls and contact support early if they have concerns. For account-specific questions, use the support options displayed on the Spinbara Casino website. Do not send sensitive personal or financial information through public channels.

• Only gamble when you are legally permitted to do so.
• Only use your own account and payment methods.
• Set realistic limits and keep them in place.
• Never chase losses or gamble with borrowed money.
• Take a break whenever gambling feels stressful or difficult to control.
• Seek independent help if gambling is affecting your life.